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Refund and Returns Policy

Digixperts Group > Refund and Returns Policy

Effective Date: Jan 01, 2024

At Digixperts LLC, we strive to provide our customers with the highest quality of service. If you are not completely satisfied with your purchase or service, please review our Return and Refund Policy outlined below.

1. Return Policy

Due to the nature of our services, we do not offer returns on digital products or services once they have been delivered or rendered. However, if you experience any issues with our services, we encourage you to contact us directly so we can address your concerns and work towards a resolution.

2. Refund Policy

Refunds for services will be considered under the following conditions:

  • If you cancel your service within 7 days of the initial agreement and no work has been performed, you may be eligible for a full refund.
  • If you are dissatisfied with the quality of our service, please contact us within 14 days of the service delivery. We will review your case and, if applicable, offer a partial refund or service credit, based on the situation.

To request a refund, please follow the steps below:

  1. Contact us via email at support@thedigixpert.com or by phone/WhatsApp at +1 (818) 875-3647.
  2. Provide your order details, including the service rendered and the reason for the refund request.
  3. We will review your request and respond within 5 business days.

3. Conditions for Refund

Refunds will only be issued to the original payment method. Please allow up to 10 business days for the refund to reflect in your account after it has been approved.

4. Changes to This Policy

Digixperts LLC reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically.

5. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact us:

Thank you for choosing Digixperts LLC! We appreciate your business and are here to help you.